What to Look for in a Perth Property Management Company

When it comes to managing an investment property, finding the right property management company is essential. In Perth, where the property market can fluctuate and tenants have specific needs, the right property manager can make a world of difference to your investment’s success. A skilled property manager not only ensures your property is well-maintained and tenants are satisfied but also helps maximize returns on your investment. So, what exactly should you look for when choosing a property management company in Perth?

1. Experience and Reputation

One of the most important things to consider is the experience and reputation of the property management company. Look for a company that has a proven track record in managing properties in Perth and has experience.

A great way to start by researching online reviews, checking ratings on Google, and asking for references from other property owners. A reputable property management company should be able to provide testimonials from satisfied clients and tenants.

2. Local Market Knowledge

Perth’s property market is unique and booming now, the right property management company will have extensive knowledge of the local market trends. This knowledge is vital for pricing your property when going to market and carrying out rent reviews when leases expire.

3. Property Management Services

A good property management company should offer a wide range of services.

These services should include:

• Tenant selection: Thorough screening of potential tenants, through their applications, including previous rental history, employment and background checks, to ensure that only reliable and responsible tenants are chosen for your property.
• Property marketing: Professional photography and detailed property description for online listings and social media are critical as this is the first time prospective tenants view your property. The property managers should know how to present your property in the best light to attract quality tenants quickly and follow up with open inspections
• Property maintenance and inspections: 3 monthly routine inspections, maintenance, and prompt responses to repairs are key to maintaining your property’s condition and tenant satisfaction.
• Legislative compliance: The company must be familiar with local tenancy laws, regulations, and any changes in legislation that could impact your property.

4. Communication

Effective communication is essential in property management. You should look for a company that is responsive, approachable, and keeps you informed about the status of your property and also responsive to the tenants. They should provide regular updates on inspections, maintenance requests, and lease renewal and/or leasing.

5. Service fees and Charges

While it’s important to find a property management company that offers competitive fees, price should not be the sole determining factor. Sometimes, companies with lower fees may compromise on service quality or offer limited services.

A reputable company will explain their pricing structure and the value they provide for the fee.

6. Technology and Online Portals

As everything in now digital, look for a company that provides online access to reports, documents, rent payments, and an online portal.

Having an online portal means you can have access to any documents you require at any time, great for interstate and overseas investors.

7. Tenants

Good property managers don’t just find great tenants – they also keep them. A skilled property management company will focus on lease expiries and negotiate new leases prior to their expiry.

8. Customer Service

Finally, a property management company should provide excellent customer service. As a property owner, you want a team that values your investment and treats it with care.

Choose a company that listens to your needs, responds to your concerns promptly, and offers tailored solutions to help you achieve your investment goals.

By considering factors such as experience, local market knowledge, comprehensive services, communication, and fees, you can make an informed decision that will help protect your property and enhance your investment strategy.